Welcome to ANTEATER WORLD MUSIC

Our mission statement is to always offer the highest level of service and customer satisfaction. Our store lists many rare and collectible CD's, as well as the full range of High Quality Audio formats such as SHM, Blu-Spec, SACD & HQCD. Hundreds of new releases together with rare and collectible items are added every week, so please add us to your favourite sellers and check back regularly. We only sell original authentic CD's & DVD's, which are genuine factory made pressings that retain their full resale value. We never deal in cheap inferior pressings, copies or unofficial bootlegs. At The Music Specialist you can always purchase with full confidence that you are buying the genuine article. SHIPPING Shipping cost is based on weight. The more you purchase the cheaper the ^per item^ cost will be. Please contact us for a customized shipping quote if you are looking at making a large multiple purchase order. SHIPPING OPTION 1 Regular Air Mail (RAM) NOT RECOMMENDED, AT BUYERS RISK IF LOST OR DAMAGED. HIGH VALUE ITEMS, SHOULD NEVER SHIP BY THIS METHOD International Orders: $5.90 (This option is not available for all of South & Central America) USA: $4.90 Australia: $3.50 If you are making a multiple purchase order and it consists of Box Sets, Single or Double Jewel case CD^s, Mini-LPs or other unique items, please contact us for a quote. SHIPPING OPTION 2 Air Mail With Customs Form and Delivery Confirmation (AMDC) The postman will require that someone signs for the parcel when it is delivered to the verified shipping address provided. It is similar to registered mail but does not have tracking. Australia USD $4.90 (Express Parcel Post) USA/Canada: USD $7.90 Europe/United Kingdom/Scandinavia/Russia: USD $8.50 Asia/New Zealand: USD $6.90 All of South/Central America/Mexico: (REGISTERED MAIL OR EXPRESS COURIER ONLY, NO EXCEPTIONS!) South Africa: USD $8.50 Rest of Africa: (REGISTERED MAIL OR EXPRESS COURIER ONLY, NO EXCEPTIONS!) If you are making a multiple purchase order and it consists of Box Sets, Single or Double Jewel case CD^s, Mini-LPs or other unique items, please contact us for a quote. SHIPPING OPTION 3 International Registered/Insured with Minimal Tracking (RIAM) Australia USD $5.90 (Express Parcel Post) USA/Canada: USD $16.99 Europe/United Kingdom/Scandinavia/Russia: USD $19.99 Asia/New Zealand: USD $14.99 All of South/Central America/Mexico: USD $19.99 (If Registered Mail is unavailable to your country we will invoice shipping by EMS Courier, no exceptions!) South Africa: USD $19.99 Rest of Africa: $19.99 (If Registered Mail is unavailable to your country we will invoice shipping by EMS Courier, no exceptions!) If you are making a multiple purchase order and it consists of Box Sets, Single or Double Jewel case CD^s, Mini-LPs or other unique items, please contact us for a quote. Registered/Insured Mail cost is based on weight. The more items you purchase the cheaper the ^per item^ cost. If you are purchasing more than one item please contact us for a quote on a customized discount shipping package. Please note we can only offer shipping discounts on purchases of more than one item. SHIPPING OPTION 4 Express Courier (EMS) Most Secure & Fastest. Delivery to your door, worldwide in around 3 to 5 days. Expedited Customs Clearance. EMS Express Courier is based on weight. This shipping method is very cheap and cost effective for medium to large orders. The more items you purchase the cheaper the ^per item^ cost. If you are purchasing more than one item please contact us for a quote on a customized discount shipping package. Please note we can only offer shipping discounts on purchases of more than one item. IMPORTANT MESSAGES High Value orders should always be shipped by Registered Mail or Express Courier. It is a requirement of Australia Post that a telephone contact number is provided. If Telephone contact info is not provided then we cannot be responsible for any lost items. Please allow more time for delivery during busy periods such as 4th July, Thanksgiving, Xmas, Easter or New Year. WE STRONGLY RECOMMEND INTERNATIONAL REGISTRATION WITH INSURANCE AND TRACKING OR EXPRESS COURIER FOR THE FOLLOWING COUNTRIES, SERBIA, POLAND, ITALY. IF INTERNATIONAL REGISTRATION OR EXPRESS COURIER IS NOT TAKEN FOR THESE COUNTRIES, THEN WE CANNOT BE HELD RESPONSIBLE OR LIABLE FOR ANY LOST ITEMS. PLEASE ALLOW MORE TIME FOR DELIVERY TO SPAIN/ITALY DUE TO CUSTOMS DELAYS WE ONLY SHIP TO ALL OF SOUTH & CENTRAL AMERICA BY REGISTERED MAIL OR EMS EXPRESS COURIER. IF REGISTERD MAIL IS NOT AVAILABLE TO YOUR COUNTRY THEN WE WILL INVOICE YOU FOR EMS EXPRESS COURIER, NO EXCEPTIONS! MULTIPLE ORDERING & COMBINED SHIPPING We specialize in large combined shipping orders. If you are the successful bidder in more that one of our auctions within a 7-day period, then we will be happy to negotiate a customized shipping package for you. PACKAGING We specialize in discreet double packaging. All shipments are sent in high quality bubble wrap envelopes or stiff cardboard boxes. Extra care is taken with Large Orders, Paper Sleeve Editions & Boxed Sets. DISPATCH Please allow around 24 to 48 hours for dispatch. We dispatch orders most days except for weekends and public holidays. If a purchase is made on a Friday, we recommend prompt payment to avoid any weekend delay. PAYMENT PLEASE NOTE THAT FOR ALL ORDERS WE CAN ONLY ACCEPT GEMM OR PAY PAL FOR PAYMENT PROCESSING. We are not responsible for any customs duty or taxes that may be payable. All purchases will need to be paid within 7 workdays. If you are Cash, Personal Check or Money Order Payer you must contact us to confirm that your payment has been sent. If we do not receive contact with a 7-day period the order will be cancelled and the item will be re-listed. ORDERING We do not accept telephone orders. All items must be purchased and paid for through GEMM or Pay Pal. CONTACT Your e-mail inquiries are important to us. We pride ourselves on our speedy communications. When you shop with us you won't find any Auto-Response or Non-Response! What you will find is friendly personalized service, 24 hours a day. RETURNS Money back on used items if returned within 7 days. Please note we cannot accept returns on any new items that have been opened. Items must be returned in the exact same condition as sold. The majority of our catalogue consists of new factory sealed items, so it is very rare that anything is returned. Please note that it is the buyer's responsibility to pay for return shipping costs. If you do encounter a problem please don't hesitate to contact us and we will always do our best to resolve it to your full satisfaction. CUSTOMER SERVICE We pride ourselves on our professional, speedy & friendly customer service. If in the very rare circumstance you encounter a problem with an order, please don^t hesitate to contact us, as we will be only too happy to resolve it to your satisfaction. CATALOG E Bay represents a small part of our large diverse catalogue. Hundreds of rare and hard to get items are added every week. Please add us to your favourite sellers and don't forget to check back regularly. FEEDBACK Feedback is very important to us. If you are happy with your shopping experience with us please take a moment to leave positive feedback. Remember if there is any problems, please don^t hesitate to contact us and we will always try and resolve it to your satisfaction. Please add us to your favourite sellers as we have hundreds of rare items, which will be listed for auction in coming months. Thank you for shopping with Anteater Music, please visit us again soon! Thank you for shopping at Anteater Music.